About Me

I've always been a big fan of storytelling. Our brains are wired to remember good stories.

My Mom was an English teacher, and an honestly  witty storyteller.  I spent many hours listening to her  entrance her friends with detail after hilarious/gripping detail.  I wanted to be just like her someday.  

So I started writing.  Creative copy at first.  Writing for big brand campaigns at Target and other major retailers. Then the UX bug bit.  

Why do I stay in the content lane?  Because good UX design is a conversation - and content is the most human part of the products we make.

And as we continue moving towards a future where user experiences leave the screens behind, words will become  even more important to UX design.  

That's my UX story.  

In my spare time, I'm also an amateur anthropologist, avid cook and forever in love with fashion.

Content Design -  Creative and Instructional 
Product Narrative Strategy 
Multimodal Product Design
Conversation Design - Chat, IVR, Voice Assistants
Conversational AI Architecture 
Large Language Model Implementation and Training
Voice Search Content Optimization